Business user services

Ad-hoc onsite and remote business support

Corrilan IT Consultancy Ltd offer onsite and remote support as and when required to business users.  We do not tie users into costly monthly contracts so you do not have to pay for support if not required.  This also provides flexibility allowing your business to move between support and service providers quickly and easily.

We work with a range of businesses who approach us just every six months to give their systems a health check and provide advice and recommendations on new systems to improve business efficiency - data backup, Virtual Private Network (VPN) and telecommunications systems being some of the products we have supplied to aid business goals.

Other business clients make use of Corrilan IT Consultancy Ltd on a weekly basis, treating us as their in-house IT Support department to ensure that data backups are working correctly, recovery of data, convening with third party software providers and answering end user queries.

We provide onsite support primarily along the A13 and A127 corridor but often travel further afield to clients in London and Suffolk for example as requirements dictate.  Our remote support tools allow us to work on clients systems many hundreds of miles away as well as reduce the cost of support to the end user.

Hourly rates

Onsite support hourly rate is currently £65.00 as at August 2014.  Call out charges apply for clients beyond our usual operating area.

Remote support hourly rate is currently £35.00 as at August 2014.

Where do we work?

Our business service engineers primarily operate in the regions of Thurrock and Rochford in Essex - along the A13 and A127.  We service some clients further afield such as London and Suffolk using our remote control capabilities - allowing us to take control of the clients computer from our offices.  We are willing to send engineers further afield upon special request if required.

For work

Our solutions & services for business users include:

Regular or ad-hoc support visits
Provision of IT support department
Digium Asterisk telecommunications systems
Customer Relationship Management Systems (CRM)
Firewalls
Web servers
Email servers
Virtual Private Networks (VPNs)
Computer repair
Memory upgrades
Replacement of parts
Wireless Broadband Router Configuration
Operating System re-install
Re-install OS and save business data
Data recovery
Portable Appliance Testing (PAT)

Another

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